Business Manager - Mecklenburg County Finance

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    Job ID: 110068
    Closing Date: 10/15/18


    Responsible for managing the day-to-day business needs of small to medium sized departments.


    • Manages customer relations, performance measurement, strategic planning, and budget/financial activities. 

      • Develops and supervises staff.

    • Coordinates internal and external communications in partnership with the Public Information Office.

    • Coordinates with the Human Resources designee for department needs.

    • May oversee procurement and contracting procedures and processes.

    • Performs needs assessments and analyzing the effectiveness of service delivery.

    • Leads special projects as assigned by the department director.

    • Reviews, interprets, and makes recommendations on policies.

    • Serves as a liaison, both internally and externally.



    Experience:  Four years of progressively responsible experience related to the area of assignment.

    Education:  Bachelor's Degree in a Public Administration, Business Administration or a related field.

    Combination of relevant education and relevant experience accepted? Yes

    Licenses and Certifications:  Valid NC or SC driver’s license and the ability to obtain and maintain a County Operator Permit.



    Education: Master’s degree in Public Administration, Public Policy, Business Administration or closely related to area of assignment.


    Knowledge of:

    • Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

    • Principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    • Business and management principles involved in strategic planning, budgeting, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    Skilled in:

    • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.


    • Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

    • Formal Presentation – Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.

    • Decision Making – Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.

    • Building Partnerships – Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals.



    Moderate noise is typical for the work environment for this job.


    To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.