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  • We are in the process of developing an internal survey to send out to our departments on finance related customer service.  I am looking for example questions to ask in the ar...  more
    Last post by Kristin Stafford - July 8, 2020
  • Just checking again, as no feedback was received before...Has anyone implemented a "Pay for Performance" policy in their local government?  If so, would you mind sharing?Thank...  more
    Last post by Thadd Hodge - March 13, 2020
  • Does anyone have employee evaluations that are specific to the Finance Department?  We are trying to develop employee evaluations that are customized for each county departmen...  more
    Last post by Tony Helton - June 4, 2019
  • The City of Gastonia is considering purchasing performance measurement software and is looking for input.What software do you use?Pros and cons of the software?Is it used for ...  more
    Last post by Jessie Williams - January 23, 2019
  • The City of Belmont seeks consulting services to review city staff operations and processes used in the delivery of the various services that the City offers. The purpose of this r...  more
    Last post by MICHELLE WOOD - October 10, 2018
  • Has any unit of government created internal self assessments to identify your finance and accounting processes that could be improved, leading to greater efficiencies? Particularl...  more
    Last post by Ren Wiles - March 26, 2018
  • For your Finance department, what types of goals and performance measures do you use?  What types of data does your department track to determine whether you've met your ...  more
    Last post by Mary Lou Connelly - February 14, 2018